单选题 While using the ping command to try and reach a local server, a technician receives a response of “Destination host unreachable”. After confirming that the PC is physically connected to the network, which of the following commands should the technician use to get more detailed information?（）
C:/Documents and settings/User1/Desktop
单选题 Which of the following is the speed a 1600MHz FSB processor will operate at if the FSB of the motherboard is 3200MHz?（）
单选题 When Bob, a technician, powers up a desktop PC, the unit will repeat three short beeps and will not POST. Which of the following is MOST likely the problem?（）
The memory is failing.
The CPU is overheating.
The hard drive is not attached properly.
The operating system is not installed.
Screensaver changed on its own
Unauthorized outgoing emails being sent
Desktop background changed on its own
Left and right mouse buttons have been flipped
单选题 Which of the following is a speed enhancement in Windows performance when searching for files?（）
单选题 An office laser printer is printing lighter in random areas. Which of the following is the EASIEST solution to implement for this issue?（）
Clean the drum with a computer vacuum.
Replace the toner cartridge.
Clean the fuser area with a lint free cloth.
Use a can of compressed air to clean the pickup assembly.
单选题 A technician is dispatched to a malware infected system. Upon arrival, the technician notices themalware’s pop-up on the screen. Which of the following boot methods would the technician utilize?（）
Reboot in Safe Mode
Reboot in Recovery Console
Reboot in Last Known Good Configuration
Reboot in System Debug Mode
单选题 Mike, a technician, is working on a computer and the air is dry. Which of the following choices is the BEST option for Mike to use?（）
Use a portable anti-static pad and wrist strap, ensuring all components remain on the mat, and the wrist strap is connected to the mat.
Leave the computer plugged in and running, to stabilize the power, and keep one hand on the case at all times while working on the unit.
Use a wrist strap, connecting it to the computer case. Leave the computer plugged into the outlet for grounding.
Advise the customer it is best if the computer is taken back to the shop for repair, so it will be in a controlled temperature environment.