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单选题 A user reports that the Windows update function will not run on the computer but the Internet can be accessed. The user is running an original version of Windows XP Professional. Which of the following is MOST likely the cause?()

A

The user has not registered the copy of Windows.

B

The user has not applied at least Service Pack 1 to their system.

C

The user does not know what site to access for the updates.

D

The user needs to flush the DNS cache.

多选题 Which of the following describes how to set the Read-only attribute on a folder?()

A

Right-click the folder > Properties > Security tab > select the username from the list > Permissions > clear the box labeled Read > OK

B

Open the folder > Tool > Folder Options > General tab > Read-only > OK

C

Open the Command Prompt > type attrib r [drive:][path] > Enter

D

Open the Command Prompt > type attrib +r [drive:][path] > Enter

E

Right-click the folder > Properties > General tab > Attributes > select Read-only > OK

单选题 Which of the following should a technician instruct a user to do to initiate Remote Assistance for a user running Windows XP Professional?()

A

Network Neighborhood > navigate to the users computer > right click > select Offer Remote Assistance

B

Go to Help and Support Center > Pick a Task > Use Tools > Offer Remote Assistance

C

Run Remote Desktop Connection > Select Connect to User Enter the IP address

D

Start > Programs > Administrative Tools > Remote Assistance

单选题 Which of the following sequences of steps can be used to increase the amount of virtual memory (page memory) available to Windows?()

A

Start > Control Panel > System > Advanced tab > Startup and Recovery > Advanced tab > Settings > Advanced tab

B

Start > Control Panel > System > General tab > Under Performance > Settings > Advanced tab  

C

Start > Control Panel > System > Advanced tab > Under Performance > Settings > Advanced tab  

D

Start > Control Panel > System > Performance tab > Under Performance > Settings > Advanced tab

多选题 A company may use the Windows XP Professional MUI Pack because the company:()

A

has offices where users who speak different languages share computers.

B

wants to maintain multiple operating systems.

C

has users who work remotely at home offices.

D

wants to deploy and maintain a single operating system standard.

单选题 An internal user has deleted a file named, pagefile.sys and is concerned this deletion may affect the computer. The user should be instructed to:()

A

reboot the computer because Windows automatically generates a new page file.

B

add a new hard drive, format the drive and install Windows.

C

back up all data, reboot the computer and notify a desktop technician.

D

reformat the hard drive and reinstall Windows.

单选题 Which of the following would be the correct location to access when enabling Driver Signature Verification?()

A

On the hardware tab in System Properties.

B

In the Security Center applet in Control Panel.

C

In Device Manager under the File menu and options.

D

In Computer Management.

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