单选题
Which of the following is the proper order for powering off and on network components?（）
Computer> cable modem > router
Cable modem> router> computer
Cable modem> computer> router
Router> cable modem> computer
单选题
Which of the following locations would hold 32-bit application files in Windows Vista 64-bit?（）
C:/Program Files/
C:/Program Files (x86)/
C:/Program Files 32/
C:/Program files 32-bit/
单选题
A company uses an application that creates temp files that need to be backed up on a daily basis. A test restore fails to restore the temp files. In checking the backup catalog, Karen, a technician, discovers that the temp files are not being backed up. Which of the following is the MOST likely reason?（）
To backup temp files, the /T switch must be used.
NTBACKUP does not backup temp files by default.
The NTBACKUP utility cannot backup temp files.
NTBACKUP is not running under the correct credentials.
单选题
Which of the following is the correct path a technician could follow to find the Services Snap-inconsole inside of Windows?（）
Start > Settings > Control Panel > Administrative Tools
Start > Settings > Control Panel > Add or Remove Programs
Start > Settings > Control Panel > System
Start > Settings >Control Panel > Scheduled Tasks
单选题
A user is unable to view any DVDs on their laptop which has a DVD-ROM drive installed. After further investigation, the technician realizes that there is not any DVD-ROM or CD-ROM available under the My Computer utility. Which of the following system utilities would MOST likely be used to identify and resolve this issue?（）
Task Manager
Device Manager
DEFRAG
Event Viewer
单选题
When using CHKDSK, which of the following parameters locks the volume, locates bad sectorsand recovers readable information?（）
/r
/f
/i
/x
多选题
A user is reporting that a PC will suddenly shut down without warning. The PC boots up with no problems, but after using the PC for a short time, the PC turns off. Which of the following components should the technician check?（） (Select TWO).
CPU fan
RAM
Hard drive
Power supply
Video card
单选题
A user works daily with video production and needs portable storage which will allow them to transport their work back and forth from home. Taking the users storage and bandwidth requirements into consideration, which of the following would BEST suit the users needs?（）
An external hard drive connected via eSATA
An external hard drive connected via USB 2.0
An external hard drive connected via serial
A thumb drive connected via USB 2.0
单选题
A technician has installed a secondary hard drive for a computer. However, the hard drive is not appearing under My Computer. The disk is receiving power, and appeared on the POST when Windows started. Which of the following Windows utilities would help configure the new hard disk?（）
Disk Management
Services and Applications
Removable Storage
Device Manager
单选题
A technician has lost a necessary jumper for a new hard drive that must be installed immediately.Which of the following is the BEST solution?（）
Use a jumper from the motherboard where the new drive is going to be installed.
Use a jumper from a hard drive that is no longer functioning.
Contact the manufacturer of the new hard drive and have a replacement jumper shipped immediately.
The new hard drive must be replaced
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