单选题
A technician receives an error message ‘inaccessible boot device’ on their monitor. Which of thefollowing components is causing the issue?（）
Hard disk drive failure
NTLDR file is missing
BIOS is corrupted
System board failure
单选题
Which of the following tools would be BEST to use to pry open the case of a laptop?（）
Metal screwdriver
Plastic wedge
Needle-nose pliers
Extension magnet
单选题
A customer requires a shock resistant mass storage device in their PC. Which of the following drives should the technician install?（）
Hard disk
Solid state
Floppy
Tape
单选题
On laptops, the internal wireless adapter is known by which of the following form factors?（）
PCI
Mini PCI
ISA
PCIe 1x
单选题
If a technician suspects that the voltage being delivered to a desktop computer’s power supply is insufficient or incorrect, which device should be used to determine the correct voltage?（）
A power supply tester
A multimeter
A loopback adapter
A cable tester
单选题
When setting security permissions on a folder, which of the following properties apply?（）
Guest users are allowed changed permissions.
All sub-folders inherit the most restrictive permissions within the folder.
All sub-folders within that folder are given a password.
By default, read permissions are denied on all files within the folder.
单选题
Which of the following default ports must be opened to allow a technician to telnet into a machine?（）
21
23
24
25
单选题
After visiting the Windows Update website on a Windows 2000 computer and installing all updates, a user reports that they are unable to select any resolution above 640X480 with sixteen colors. Which of the following procedures should the technician complete FIRST?（）
Increase the amount of shared video memory in the BIOS settings.
Reinstall device drivers for the video card from the manufacturer’s website.
Set Hardware Acceleration for the video card to full in the advanced area of Display Settings.
Uninstall the Windows Service Pack that had been installed most recently.
单选题
Several users report that they are unable to print to a new printer recently installed. The technician is unable to ping the printer. Which of the following is the MOST likely cause?（）
No IP address on the printer
Paper jam in the paper feed tray
Improper DNS settings on the printer
Broken LCD screen on the printer
单选题
Which of the following will occur if a laptop SATA 1 drive is installed on a SATA 2 controller?（）
The drive will run at the lower SATA 1 speed.
The drive will not work due to incompatibility.
The drive will run at the higher SATA 2 speed.
The drive will have intermittent POST errors.
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