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Practice 1  ● Recently, your company has received a letter complaint concerning the delay of an order. As the manager of the Department of Customer Service, you are to handle this.  ● Write the letter to the customer:  ● explaining the reason for the delay,  ● apologizing for the delay,  ● offering some measures to make up for the delay.

发布日期:2021-09-04

Practice 1  ● Recently, your company has received ...

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国外英语考试

剑桥商务英语证书考试(BEC)

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