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单选题

How should a service representative provide closure at the end of a call for a client?()

发布日期:2022-07-17

How should a service representative provide closur...
A

Explain the issues of the call, the steps taken to resolve them and query the client if they have any additional needs.

B

Explain the solution to the issue and then provide the client with the technicians contact information in case they have any questions.

C

Give the client a technical explanation on the issue and how it was fixed; throw any faulty equipment in the clients garbage.

D

Proceed to the next service call, check back with the client in a week to see if they have any additional needs.

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