单选题 In her husband’s eye, Victoria has all the following qualities EXCEPT______.
delicacy.
beauty.
humbleness.
intelligence.
单选题 We learn from Para. 8 and Para. 9 that _____.
diabetes patients must take medication upon diagnosis.
medication is the first line of defense against Type 2 diabetes.
both lifestyle and medication are important for diabetes patients.
diabetes patients have no difficulties accepting medical cure.
单选题 Failure to meet customer needs can lead to______.
overemphasis on the service format.
decreased corporate revenue.
misunderstanding of customer satisfaction.
customers’ complaints.
单选题 The relationship between the first and second paragraphs is that______.
each presents one side of the picture.
the second is the logical result of the first.
the first gives examples and the second generalizes.
both present the problems that customers encounter.
单选题 “An identifying figure” (Para. 5) refers to a person _____.
who serves as a model for others
who is always successful
who can be depended upon
who has been rewarded for his success
单选题 The word “piquant” in the last paragraph probably means______.
adventurous.
unusual.
lofty.
interesting.
单选题 Which of the following can be the best title of this passage?
Florence Nightingale at Hospital.
Changes to Hospital Made by Nightingale.
Nightingale’s Contribution to Nursing.
Lifesaver Hero—Florence Nightingale.
单选题 What makes funeral business a strange industry?
Smaller funeral homes occupy a very large market share.
Family operators or independents take a large proportion in funeral business.
Funeral business has a lot in common with dry-cleaning shops.
Big corporations are also involved in funeral business.