多选题
Which of the following hardware is hot pluggable?（）
eSATA
Express Card/54
PS/2 peripherals
MIDI devices
NIC
USB
单选题
Which of the following is a multimedia device?（）
Biometric device
Mouse
Camcorder
Infrared scanner
单选题
Which of the following should be done FIRST to a hard drive before it is disposed?（）
Partition
Physical damage
Data wipe
Format
单选题
A user is experiencing headaches and motion sickness symptoms when using their new computermonitor. Which of the following can a technician adjust to help the user?（）
Privacy filter
Refresh rate
Use a digital signal
Brightness
单选题
A service technician suspects the fuser assembly needs to be replaced. Which of the following is MOST likely the type of printer being repaired? （）
Inkjet
Laser
Impact
Thermal
单选题
Which of the following wireless technologies is primarily setup for video/audio and the frequency is 5 GHz?（）
Cellular
802.11a
802.11b
Satellite
单选题
When upgrading BIOS firmware, which of the following limits are MOST commonly increased? （）
CPU
USB capacity
Optical drive
RAM
单选题
A home user working outside an office reports that their laptop is no longer connecting to theInternet. Which of the following would a technician recommend to check FIRST?（）
Windows Firewall settings
DHCP settings
Disable HomeGroup
Wireless on/off switch
单选题
A technician is servicing a customer’s color laser printer and notices excess toner in the printer.Which of the following tools would BEST assist the technician in removing the excess toner?（）
Damp towel
Compressed air
Alcohol wipe
Computer vacuum
单选题
A user reports that the laser printer is constantly jamming on humid days. Which of the following is the MOST likely resolution to the problem?（）
Replace the paper with thinner paper.
Replace the toner cartridges.
Replace the fuser.
Replace the print heads.
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