单选题
发布日期:2021-05-18
产出水平由充分就业水平决定
劳动力市场的均衡不受劳动力需求曲线移动的影响
劳动力市场的均衡不受劳动力供给曲线移动的影响
劳动力需求和劳动力供给立刻对价格水平的变化作出调整
古典总供给曲线是一条位于充分就业产量水平上的垂线。无论价格水平如何变动,总供给量都是固定不变的。
条件就是两事物发生联系时必需体现的性质。
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Passage 4 ● Read the text below about customer service. ● In most lines there is one unnecessary word. It is either grammatically incorrect or does not fit in with the sense of the text. Some lines are correct. ● For each numbered line 41-52, find the unnecessary word and then write the word in CAPITAL LETTERS. If a line is correct write CORRECT. ● There are two examples at the beginning (0) and (00). CUSTOMER SERVICE 0. Customer service has become such as an important competitive 00. differentiator that it really is no longer solely the responsibility of 41. a small group of individuals staffing around a complaints desk. 42. Customer service is included every employee’s responsibility, and it 43. should be a proactive rather than a reactive strategy. Excellent 44. service wins and keeps up customers. Service means extras—in terms 45. of product, care and information—customised to meet for the similar 46. needs of a group of customers. It has become so relatively complex 47. and inclusive, extending from order planning to post sales service, 48. that a cross-functional team of staff and managers is often one needed 49. for service delivery. Some more things haven’t changed. The three 50. “‘F’s of service still apply. It has to be fast, flexible, and come 51. from the first person the client contacted. However by today, the first 52. person may be a computer, and fast now means instantaneous. Flexibility remains key to survival.
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